Terms & conditions - promotions

Terms and Conditions – May Promotion: 10% Off Standard Lamps

1. This promotion is valid from 19th May 2025 until 11:59 PM AEST on 31st May 2025.
2. This offer is available exclusively through NEOZ Australia and applies to all customers purchasing standard lamp collections from our website neoz.com or through the Australian NEOZ Sales team.
3. Customers ordering online will receive a 10% discount on the purchase price of catalogue and clearance cordless lamps. The discount will automatically be applied at checkout.
4. The following are excluded from this promotion:
   a. Custom lamps.
   b. Purchases made before 19th May or after 31st May 2025.
   c. Spare parts, accessories, and chargers.
5. The discount cannot be combined with any other discount or promotional offer.
6. This offer is only valid if an order is placed and paid for before 11:59 PM AEST on 31st May 2025.
7. If a product purchased under this promotion is returned, the refund will be based on the purchase price paid by the customer, in accordance with our standard refund policy.
8. We reserve the right to refuse, modify, or terminate this promotion at any time without prior notice and without limitation.
9. In case of any errors (including pricing, product descriptions, or other terms), we reserve the right to correct the error and, if necessary, cancel or adjust orders.
10. This promotion is subject to stock availability. We are not obligated to offer the discount on items that are out of stock during the promotion period.
11. This offer is valid for individual retail, wholesale, and trade customers only. Distributors and resellers of NEOZ products are not eligible to participate in this promotion.
12. These terms and conditions are governed by the laws of Australia. Any disputes arising from or in connection with these terms will be subject to the exclusive jurisdiction of the courts of Australia.
13. For any questions or concerns regarding this promotion, please contact our sales team at sales@neoz.com.au